Customer Support

Customer Support

Retailer support enquiries are always welcome at Go Prepaid. Please contact us by phone or email at the numbers listed in the Contact section.

For customer support enquiries related to the prepaid cards they purchased they should be encouraged to contact the network operator directly at the numbers listed on the back of the cards. Prepaid wireless cards may require additional support so please instruct the customer that they can call Customer Service from their cellular phone by dialing *611. Alternatively, they can contact the wireless carrier at the phone numbers listed below:

WirelessCarrier	Web Site	Toll Free Number
Telus Pay & Talk	www.telusmobility.com	1-866-558-2273
Rogers Pay As You Go	www.rogers.com	1-800-575-9090
Fido Microcell	www.fido.ca	1-888-481-3436
Bell Mobility Solo	www.bellmobility.ca	1-800-667-0123

Long Distance Product Web Site Toll Free Number

Telus Talk & Surf www.telusprepaid.com 1-888-969-9699
Telus Prepaid LD www.telus.com 1-888-969-9699
Telus Payphone www.telus.com 1-888-477-7677
VOXPlus + Minutes 1-877-819-8862
VOXGlobal, International, Euro, Arriba 1-877-360-8421